FAQ: HyperDrive: Thunderbolt 3 USB-C Hub for 2016 MacBook Pro

Check out the project updates on Kickstarter

Can you add mini DisplayPort, Ethernet or more ports to the HyperDrive?

Given our delivery timeline of February 2017, we unfortunately are unable to make any more changes to the type of ports on the HyperDrive. The ports on the HyperDrive are chosen because they are arguably the most popular and often requested ports. We appreciate that there are many mini DisplayPort fans out there but many of the same fans have also indicated that they are getting the newer Thunderbolt 3 displays like the LG UltraFine 5K Display when it is available. We do have a mini DisplayPort solution on our web store at https://www.hypershop.com/collections/usb-type-c/products/hyperdrive-usb-type-c-hub-with-mini-displayport An Ethernet port will not fit into the slim profile of the HyperDrive which is as thin as the MacBook Pro. We appreciate that while an ethernet port may be essential for some, the mass majority of users are very comfortable with wireless WiFi. Last updated: Mon, Dec 5 2016 12:59 pm EST

Can you add MagSafe port to the HyperDrive?

MagSafe is a patented technology by Apple and they currently do not license it out. Last updated: Tue, Dec 6 2016 12:57 pm EST

Can I use HyperDrive on the right side of the MacBook Pro instead of the left?

Yes. Our Thunderbolt 3 USB-C ports are reversible, it will work on either side (left or right) of the 2016 MacBook Pro. Please note that 13" 2016 MacBook Pro without Touchbar only has Thunderbolt 3 USB-C ports on the left side. Last updated: Tue, Dec 6 2016 12:57 pm EST

Will the HyperDrive work with the 2016 13" MacBook Pro without Touchbar?

Yes. HyperDrive is compatible with all 2016 MacBook Pro models, with or without the Touchbar Last updated: Tue, Dec 6 2016 12:57 pm EST

When will you let us select color options for the HyperDrive?

After the campaign ends, we will send out a survey to collect color choice and shipping address information. Last updated: Tue, Dec 6 2016 12:57 pm EST

How do I select color options for my HyperDrive pledge rewards?

After the campaign ends on January 16, 2017, we will send out a survey to collect color and shipping information. Last updated: Tue, Dec 6 2016 12:57 pm EST

How do I provide my shipping information to you?

After the campaign ends on January 16, 2017, we will send out a survey to collect color and shipping information. Last updated: Tue, Dec 6 2016 12:57 pm EST

Is the HyperDrive only supported by the two Thunderbolt 3 USB-C connectors or is it also supported by the bottom surface? How strong are these connectors?

The HyperDrive does not touch the bottom surface, but it is not only supported by the two Thunderbolt 3 USB-C connectors either. The HyperDrive stays flushed with the MacBook Pro so in addition to the two Thunderbolt 3 USB-C input connectors, it is also getting lateral support from the side of the MacBook Pro. We already had a single connector HyperDrive for the 12" MacBook on the market for about a year (https://www.hypershop.com/collections/usb-type-c) and no user had ever complained about any damaged connectors. If you look at our design, any possible stress would be more on the HyperDrive USB-C connectors than on the MacBook Pro itself. The HyperDrive USB-C connectors are anchored, soldered on the PCB board and double reinforced with a ABS plastic and aluminum frame so it can withstand a lot of stress. If you ever break the HyperDrive USB-C connector, it is covered under warranty but to date, nobody has ever complained about a damaged connector on the single connector HyperDrive and this new HyperDrive with 2 connectors is twice as strong. Last updated: Fri, Dec 9 2016 6:09 am EST

Will this work for 2015 MacBook Pro, 2015/2016 12" MacBook or other MacBook models?

No this HyperDrive will ONLY work with 2016 MacBook Pro. Other MacBook models are NOT supported. Last updated: Thu, Dec 8 2016 6:15 pm EST

Will HyperDrive work with a MacBook Pro that has a case protector cover?

Without knowing how the protector covers look like, there is no way to say for certain if they will work with HyperDrive or not. I would recommend sticker skins like iCarbons which offer protection without the bulk and they will definitely work with the HyperDrive. http://www.icarbons.com/collections/macbook-pro-15-skin-late-2016-with-touchbar Last updated: Mon, Dec 19 2016 12:42 am EST

Shipping Updates No shipping updates are provided.
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